Expand description
Conversation quality and engagement analysis.
Provides metrics for analysing multi-turn conversations: turn-level statistics, topic drift detection, engagement scoring, and overall quality assessment.
Structsยง
- Conversation
Analyzer - Stateless analyser for conversation quality and engagement.
- Conversation
Quality - High-level quality assessment for a conversation.
- Engagement
Metrics - Aggregate engagement metrics for a whole conversation.
- Topic
Drift - Represents a detected topic drift between two consecutive windows of turns.
- Turn
Metrics - Per-turn metrics for a single conversation turn.